Conquering Consumerspace: Marketing Strategies for a Branded World
AMACOM | April 14, 2003 | ISBN-10: 0814407412 | 288 pages | PDF | 1.66 MB
Once upon a time, marketers barraged customers with hard-sell tactics. Today, consumers use products to define themselves and others. People are swayed not by corporate-generated hype, but by consumer-generated buzz. That means companies must shift their focus away from marketing to people and toward marketing with them. In "consumerspace," firms partner with customers to develop brand personalities and create interactive fantasies. The winners understand that we buy products not just because of what they do, but because of what they mean. Market share is out; share of mind is in.
