Negotiation Boot Camp: How to Resolve Conflict, Satisfy Customers, and Make Better Deals AudioBookCrown Business | ISBN: 0385518498 | 2006 | MP3 | 293 Mb
Brodow (Beating the Success Trap) covers familiar territory in this primer on common negotiations like buying a new home or asking for a raise at work. There are also plenty of lists, such as 10 traits for successful negotiation (including being a good listener and knowing when to walk away), and three rules for achieving a win-win outcome. There are no surprises: the pointers are all along the lines of "ask for a better outcome than you are willing to settle for" and "make minor concessions." But Brodow brings a straightforward delivery to his material, based on a long-running seminar he's presented to blue-chip clients like Microsoft, Starbucks and Goldman Sachs
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